Privacy Policy
That Junk Removal Company ("we," "us," or "our") provides junk removal, demolition, cleanout, and dumpster rental services throughout Rhode Island. This Privacy Policy explains what information we collect through our website and services, how we use it, and the choices you have. By using our website or submitting a form, you agree to this policy.
Information We Collect
- Contact information you give us — name, phone number, email address, city or town, and details about your job when you fill out a quote form, call, text, or email us.
- Job information — photos you send us, addresses where service is performed, and notes about the work.
- Usage information — standard technical data such as browser type, device, pages visited, and referring links, collected through cookies or similar technologies if analytics are enabled on this site.
How We Use Your Information
- To respond to quote requests and provide estimates
- To schedule, confirm, and perform services
- To send service-related communications such as appointment reminders and follow-ups
- To send marketing or promotional messages only where you have given consent
- To operate, maintain, and improve our website and services
- To comply with legal obligations
SMS / Text Messaging
If you opt in to text messaging (for example, by checking the SMS consent box on one of our forms or by texting us first), we may send you text messages about your quote, scheduling, service updates, and — where you have consented — occasional promotions.
- Consent is not a condition of purchase. You can use our services without opting in to marketing texts.
- Message frequency varies. Message and data rates may apply.
- Opt out any time by replying STOP to any message. Reply HELP for help, or contact us at 401-422-5865 or thatjunkremovalco@gmail.com.
Information Sharing
We do not sell your personal information. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of information described above exclude text messaging originator opt-in data and consent; text messaging opt-in data and consent will not be shared with any third parties.
We may share information only with:
- Service providers that operate on our behalf — such as our website hosting, customer relationship management (CRM), and messaging platform providers — solely to deliver the services described in this policy, and never for their own marketing.
- Legal authorities when required by law, court order, or to protect our rights and safety.
Data Retention & Security
We keep your information only as long as needed for the purposes above — typically for the duration of our business relationship plus any period required for tax, legal, or warranty reasons. We use commercially reasonable safeguards to protect your information, though no method of transmission or storage is completely secure.
Your Choices
- Opt out of texts at any time by replying STOP.
- Unsubscribe from marketing emails using the link in any email or by contacting us.
- Request access to, correction of, or deletion of your personal information by emailing thatjunkremovalco@gmail.com.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the latest revision. Continued use of the site after changes means you accept the updated policy.
Contact Us
That Junk Removal Company · Rhode Island
Phone: 401-422-5865 (JUNK)
Email: thatjunkremovalco@gmail.com